Refund policy

Last updated: October 9, 2026

Damaged or defective parts

We replace damaged or defective parts once you notify us. Contact The Rack at classictintshop@gmail.com or through our contact page with your order details and a description of the issue so we can arrange replacement parts.

Returns and refunds

Returns are considered on a case-by-case basis. Refunds are generally not offered. Please contact us about your request before sending any items back. We will review your situation and confirm any approved return arrangements with you.

This policy does not limit any consumer rights or remedies that apply under applicable law.